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Lumen control center11/9/2023 ![]() We’ve also started billing you for this service. Complete-we completed your order and your service(s) is ready for you to use and manage.For questions concerning the cancellation, contact the customer care manager listed on your order. Cancelled-we canceled your order and your service(s). Start browsing the Lumen Hosted VoIP Online Store today. ![]() If you have questions about your order, contact the customer care manager listed on your order. As progress continues, we’ll email you to let you know the status. In Progress-we’re working on building and testing your service.Once your credit is approved, we will assign a customer care manager to work on your order (depending on the service you purchased). Submitted-we submitted your order and are getting credit approval. The transaction involves the North American lighting and controls brands Digital Lumens and Encelium.We’re working on the final details of the order so our team can submit your order. You can also make changes to a service such as extending the contract term, upgrading bandwidth, adding more IP addresses, or switching from your own device to a Lumen-provided devicewithout having to disconnect the service. Pending-we priced and designed a solution and you accepted it. If you no longer need a Lumen ® Fiber+ Internet service, you can create an order in Control Center to disconnect it.If an order has child orders, a plus icon ( ) appears to the left of the order number. Lumen Solutions for Zoom for GovernmentĬontrol Center shows all open orders and those completed in the past 90 days and lists status of each order in the Status column. Control Center offers a range of reporting options for you to check the performance of your services.Unified Communications and Collaboration (UC&C) Unified Communications and Collaboration (UC&C).
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